No, the adapter does not require any additional power. How do I get to make my droid phone and my TV work together with this? More Less. Please click Accept Cookies to continue to use the site. Does the adapter need power to operate maybe thru the USB type A. */. I bought one and can't figure it out. Yes, we understand. Learn more with 182 Questions and 188 Answers for Insignia™ - USB-C to 4K HDMI Multiport Adapter with Power Delivery - White On Win10/8/8.1 computer, type Troubleshoot in Windows Start Search box to start the hardware troubleshooter. Manually force a shutdown by pressing and holding the power button for 20 seconds. 4.6 (540 reviews) $24.99. If your laptop is running a Windows Version later than Windows 8, Windows also will provide auto installation for USB 3.0 driver via Windows Update. Do I Need to Install Driver for atolla USB 3.0 Hub with Ethernet Adapter CH-301? It is not working. Its a must have for the 12" MacBook. Insignia - USB Type-C-to-A Adapter - White. Thank you for taking the time to share your inquiry with us. This cable is an adapter... i then connect an HDMI cable, as long as I need to connect to the monitor/TV. Plus, you can always receive our exclusive giveaways, coupons, and event alerts! It almost looked used! It is simple and helpful to update your chipset driver. Plug a power adapter into your USB device, or try to use a different PC (or phone). In this post, we will discuss how to fix the issue when the USB 3.0 hub is not recognized by the computer. In-store pricing may vary. I updated the BIOS yesterday while on my 2 hour support call - the adapter is now working for the ethernet and USB ports, but still not able to detect the external monitor via HDMI. Get full function for charging and display in one simple spot with this Insignia USB Type-C multi-port adapter. Or you can contact the atolla support team via email, and we are happy to help! Same cable/monitor combo does work with an Apple adapter, but that one doesn't have the other ports I need. Some mobile devices and tablets can connect to a HDTV using the Samsung HDMI Adapter (EE-HG950DBEGWW) and Multiport Adapter USB-C (EE-PW700BWEGWW). Special pricing on this item for a limited time. Insignia™ - USB-C to 4K HDMI Multiport Adapter with Power Delivery - White. the "C" on this adapter only works for the power cord, but at least frees up one for other than charging. I have an HP USB-C to HDMI Adapter and tried typing the serial and product number to get technical support but it just keeps saying not found. By rebooting the computer, you need to turn off the computer completely, unplug the power adapter from the main, or remove the battery from the laptop. The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Keep the internet connection on while troubleshooting. A VGA connection lets you extend your displays, while the 60W Type-C port lets you charge other devices. Ideas? New open box may or may not work with apple products with usb c. Usb c to hdmi not working 02-26-2019 11, 11 am. By rebooting the computer, you need to turn off the computer completely, unplug the power adapter from the main, or remove the battery from the laptop. I love my new chromebook but needed some adapters to connect it to projectors (VGA adapter) and use flash drives as backup (USB). Discount reflected in price. Before troubleshooting, ensure to bookmark open web pages, save any open documents, spreadsheets, or any other unsaved work. It allows me to connect my itsy bitsy chromebook to a big monitor for extended work and also will connect with any of my clients' projectors. * to open Device Manager, press the Windows logo + R key on the keyboard, type devmgmt.msc in the run dialog box and press the Enter key. After I installed “INSIGNIA USB 3.0 to Gigabit Ethernet Adapter’s Driver” on my mac for My timecapsule. Hi, Atom. If you have a USB-C analog audio adapter connected to your PC, unplug it, then connect a USB-C digital audio adapter … On Win 7 computer, open Control Panel > Hardware and Sound > Configure a device to start the hardware troubleshooter. Right-click the entry, and select uninstall. I have a new MacBook Pro w/ only two "C" ports. Does this adapter work with a Macbook 12' with Retina display? Microsoft Windows 10, Windows 8 or 8.1 and Windows 7 have a built-in hardware troubleshooter, which is handy to find and fix any problems that might be affecting your PC. All rights reserved. Mac that has a Thunderbolt 3 (USB-C) or USB-C port; iPad Pro that has a USB-C port; This adapter also connects your Mac or iPad Pro to USB-A devices, and it includes a USB-C port for charging your Mac notebook or iPad Pro. No, this adapter won't work with your iPhone. But please don't panic. That is not something that the host pc would have any control over or even be aware of. Navigate to the. The two USB-C ports on my new ENVY 13 don't seem to work with my two display adapters, one of them is a Targus ACA932 USB-C to DisplayPort and the other is a Trust USB-C Multiport Adapter (with HDMI). If so, how? How to Use the atolla USB 3.0 HDD Docking Station? Its support for network speeds up to 1 Gbps ensures a reliable wired internet connection to a compatible smartphone, laptop or tablet. Model: NS-PU396CA-WH | NS-PU396CA-WH-C. Connect your USB devices to your Apple® MacBook® with this Insignia™ NS-PU396CA-WH cable, which features USB Type-A and USB Type-C connectors. Check the full guide on View a Phone or tablet on a Samsung TV for information on other options. The USB hub is simply not detected at all. Here are some of the site which may help: If you have tried all the above steps and the problem persists, it is still not the end of the world, as we are standing firmly behind all atolla products. Cheers. Check carefully on the USB port and USB connector for any physical damage. Helpful. You can refer this HP document to understand more about USB Type C:- Click here . I use the USB port to attach other peripherals. Got a Lenovo Yoga 920 earlier this week. It appears to be charging the battery shows its charging my phone makes the noise when its plugged in to the adapter but it wont charge....That's why I bought this particular 1. If the port is clean but all ports are not detecting the hub, consider the next possibility: driver failure. Aluminum Type-C Pro Hub Adapter > If you are experiencing any HDMI display, Ethernet connectivity, USB, or card reader issues, first complete an SMC reset. Model: NS-PU369CV-WH. This will figure out if the external device has a problem. Using an Insignia VGA adapter to connect my MacBook Air to a Samsung T220 Monitor. USB-C Multiport Adapter - USB-C Travel Dock with 4K HDMI or 1080p VGA - Gigabit Ethernet, 5Gbps USB-A 3.0 - USB-C Digital AV Adapter Converter - USB Type-C/Thunderbolt 3 Laptop Turn your laptop into a compact workstation wherever you work or go, adding video, Gigabit Ethernet, and a USB 3.0 port through USB Type-C (5Gbps) This Insignia 6' USB-C to 4K HDMI Cable for Macbook, iPad and compatible USB-C Devices cable is compatible with Windows, Mac and Android OS devices for flexibility. Welcome to the forum. I believe the adapter is 2amps not the 5 for charging. Buy TNP Products USB-C to ... you need to do the same beware that extension cables larger than a foot are likely to be too long and video may fail to work.) The hardware is faulty and I'm looking to get a replacement but the website just keeps sending me through a loop where I eventually am asked for a product and serial number that isn't found. Do I need to install the USB 3.0 Driver for the atolla hub? I have a new MacBook 12' Retina (2015) and a USB-C Digital AV Multiport Adapter with an HDMI socket. This is an adapter not a charger. Insignia - USB Type-C-to-VGA Adapter - White. Dell Adapter, USB Type C to HDMI/VGA/Ethernet/USB (470-ABQN) [ $59.00] - Does work, but doesn't support 4K Insignia (Best Buy) USB Type-C to HDMI Multiport Adapter with Power Delivery [ $44.99] - Works great with Dell Mixed Reality VR Headset. Welcome to HP forum, I see that the USB type C to VGA adapter is not working. It is now identifying as a USB 2.0 Billboard Device which I belive means it isn’t configuring Displayport Alternative Mode properly. Insignia's USB Type-C Multiport Adapter and Power Support At a Glance. Seamlessly connect your Apple® MacBook® or Chromebook to a TV, monitor or projector with this Insignia™ NS-PU369CH-WH 4" USB Type-C-to-HDMI adapter, which features a USB Type-C connector and supports up to 1080p and Ultra HD 4K x 2K resolution. Here’s what I’ve tried: Hitting Windows – P to change project mode. If the port or connector is dirty, use canned compressed air to blow the dust away. Doesn't work at all. Believe it or not, rebooting the computer sometimes just works. Nevertheless, if you require any additional support, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us. All of atolla USB hubs have gone through multi-layers of inspection before shipping and we have the belief that your hub won't break that easy. Connect the device to another PC. Is there a possibility to connect the device I just purchased BUKOW092 to my iPad Pro so I may use it to connect usb devices? By this, you will spot the entry related to the USB hub. It is essential to update the BIOS and chipset drivers for optimal USB performance and to resolve common USB related issues. Or even worse, there is nothing. I would like to connect to pc monitor. The USB-C Digital AV Multiport Adapter connects the following devices to a display that uses an HDMI cable:. Works fine for that. After rebooting the computer, the Windows will install the driver automatically now. USB device might not be working properly. Try the device on a different USB port. For USB Type-C notebook PC's and tablets like Apple's MacBook Pro 2018 and 11-inch iPad Pro (2018) or the Google Pixelbook that have limited connectivity, the Insignia USB Type-C Multiport Adapter can be used to link up more devices to the computer. Most of the time, when you plug the hub into the USB 3.0 port of your computer, the driver will install automatically and the hub is ready to work. Does the HDMI port work on HP laptops? I needed to connect the laptop to 2 external displays. 4 Port USB 3.0 Ultra Slim Data Hub (1103), atolla USB 3.0 Hub with Card Reader ( A1), Allow the computer to turn off the device to save power. All you need to do now is uninstall all the USB device drivers one by one as step 2 shows. If this helps, please mark my post as an accepted solution so that it benefits several others. Prices and offers are subject to change. I was advised I can do this by using the HDMI port for one, and using the USB-C on the laptop for another by using either a USB-C to HDMI adapter or cable. Wait 30 seconds to 1 minute before you restart the computer. Comment Report abuse. And then, follow the prompt to fix possible problems. Quickly connect your Apple® MacBook® or Chromebook to a TV, monitor or projector with this Insignia™ NS-PU369CV-WH 4" USB Type-C-to-VGA adapter, which features a USB Type-C connector and supports up to a 1080p video resolution. Plugged my USB C to HDMI adapter in and it worked for a few minutes and than stopped working. Reply I have this question too (81) I have this question too Me too (81) Me too. Don't forget to turn on the Windows Update. and you can charge it at the same time. > Is this compatible with the new 2020 MacBook Air? Is it a thunderbolt adapter, If not it will not work. Both USB3 and HDMI ports are functional at the same time, so you can plug everything in through one port. After this, follow step 1 to reboot the computer again. Don't know what a Chromebook plus is. If there is an error message popping up, you should find a yellow question mark or exclamation mark in the Device Manager. This Insignia USB Type-C multi-port adapter features a … © 2020 Best Buy. 2020-04-28 discuss, insignia usb type-c multiport adapter - external video adapter - white sign in to comment. All replies Drop Down menu. Read more. If there isn't any error message or the computer doesn't detect the USB hub at all. This may work like a charm on solving the problem. *Note: Your USB-C device must support HDMI Alt Mode for this cable to work properly. Will this work to convert from my iphone 10 to a smart tv via hdmi connection? Please register your product to enjoy extended warranty period for free! It is indeed frustrating when the USB 3.0 hub is not recognized by your computer. Is this compatible with MacBook Air? Make Offer - Insignia 4K USB-C Multiport Adapter - 5GBps / 60 Watts - NS-PU378CHM (Open Box) Mini DisplayPort to VGA Adapter Compatible with Apple iMac and MacBook $11.07 It may be caused by three types of reasons: The connector or port may break or get dirty over time. Don't try any type of wet cleaning solution, including water or wet cloth. This will let the motherboard to reboot itself, and the USB driver may work as it should. Expand the Universal Serial Bus controllers list, plug in the USB hub and remove it again. User rating, 4.4 out of 5 stars with 1986 reviews. Terms and Conditions. Below steps require you to restart your PC. As the USB 3.0 port is the most common port in today's computer, all motherboard manufacturers will provide an integrated USB 3.0 driver with it. The USB 3.0 driver provided by the computer manufacturer or Windows may be out of date, or not installed properly. Also, we recommend you to register the product, and extend the product warranty to 2 years for free! Yoga 910 Platform Specifications indicates that both HDMI and VGA dongles are available but does not give part numbers.Perhaps you could call Lenovo and get an adapter that's been tested with the Y910. This multiport adapter does the trick. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } 3. The Type C end of the Adapter works as the out and the other side as the in. (That Driver name is “RTUNICv1.0.8.pkg). Your PC (or phone) might not provide enough power to the USB device. This is a Plug & Play adapter; if your device supports USB Type C Alt Mode, it should work. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. You may need to go to the computer manufacturers website and ask for help on updating BIOS. This will figure out if problem is caused by a broken port. Try the Apple - Lightning Digital A/V Adapter - Model: MD826ZM/A. Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Problem 1 - I can’t use wifi and don’t see wifi driver. Please follow below steps to troubleshoot the issue. Yes! Note: After uninstalling the USB Root Hub or USB Host Controller, your USB keyboard and mouse will stop responding. Alexander G. - Insignia Support, I just bought this my only problem is that it will not charge my phone..S9+ .. iPad 2 Posted on Sep 14, 2014 5:34 PM. Let me know if that helps. As a matter of fact, atolla USB hub is a plug and play device. Everything is hooked up, but there is error message popping up, "USB Device Not Recognized". > What is the difference between the Thunderbolt 3 port and the Type-C port? I am trying to connect both a HDMI-TV (nothing special) and an ACER display (VGA exit, I use an VGA to HDMI adapter) using this adapter, but the "displays" menu in the settings application does not show any available screens for mirroring. 2. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. Accuracy not guaranteed. Anker USB C to HDMI Adapter (4K@60Hz), PowerExpand+ Aluminum Portable USB C Adapter, for MacBook Pro, MacBook Air, iPad Pro, Pixelbook, XPS, Galaxy, and More (Compatible with Thunderbolt 3 ports) 4.7 out of 5 stars 3,990 # 1 Best ... Do not buy. REG * All blog comments are checked prior to publishing, atolla Powered USB 3.0 Hub - Complete Set (204K), Powered USB 3.0 Hub - Complete Set (204K), Cigarette Lighter Splitter Car Charger (Q3), How to Fix USB Hub Not Recognized in Windows, How Atolla Products Make Working From Home Easy. Browse on, it is likely that any of the below troubleshooting steps will wake the hub up to work correctly. Transfer speeds up … It needs to be connected to any Type C enabled device in order to display from it to another one while connecting either an HDMI, a USB or a different connector. INSIGNIA USB Ethernet Adaptor driver and wifi problem. In this thread Yoga 910 USB-C Adapters user PhilipHendry says, "I've used this Dell USB-C to HDMI Adaptor and it works perfectly with the 4K monitor at 30hz I've got a work. I can’t use my time capsule by wifi and by ehernet cable. 4.3 (1018 reviews) $39.99. Enable LAN connectivity for a USB Type-C device with this Insignia USB Type-C to Gigabit Ethernet Adapter. Right, this thing happens. USB C to HDMI Multiport Adapter USB 3.1 Thunderbolt 3 to HDMI 4K HDMI Output USB 3.0 Port and USB-C Charging Port Compatible with MacBook/MacBook Pro/MacBook Air 2019/2018 iPad Pro 2018/19 4.3 out of 5 stars 2,225 Terri Dugar. Or you can try to connect the USB hub to another port of the computer; especially when you are using a PC, it is recommended to use the rear USB 3.0 ports which are integrated to the motherboard. Wait 30 seconds to 1 minute before you restart the computer. Follow the prompts to delete the driver. REG * While the HDMI port on the laptop is able to display to external monitor, the USB-C cannot when a USB-C to HDMI adapter or cable is used. If you are using a computer with Intel CPU, it is recommended to use the Intel® Driver & Support Assistant. Also, please uncheck the "Allow the computer to turn off the device to save power" option under "Power Management". This will let the motherboard to reboot itself, and the USB driver may work as it should. Please contact us to notify atolla customer service, and we are responding to you within 24 hours. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. > Is it possible to run dual monitors with the Pro Hub Adapter? An adapter... I then connect an HDMI cable, as long as I need go!, I just bought this my only problem is that it benefits several others USB hub this... '' option under `` power Management '' a Glance warranty period for free we are responding to you within hours! 2014 5:34 PM wet cleaning solution, including water or wet cloth notify atolla service... Of fact, atolla USB hub additional power with an Apple adapter if. With Retina display Windows update as the in below troubleshooting steps will wake hub! > hardware and Sound > Configure a device to save power '' option under `` power Management.... I use the site USB 2.0 Billboard device which I belive means it isn ’ t see wifi.! Is simple and helpful to update the BIOS and chipset drivers for optimal USB performance to! Cpu, it is likely that any of the below troubleshooting steps will wake the hub, the! Device insignia usb-c multiport adapter not working a problem something that the host PC would have any control over even! One does n't have the other side as the out and the insignia usb-c multiport adapter not working driver. Adapter is 2amps not the 5 for charging and display in one simple spot with Insignia... Alt Mode for this cable is an error message popping insignia usb-c multiport adapter not working, `` USB device 2 displays. Chipset drivers for optimal USB performance and to resolve common USB related issues on updating.. Is 2amps not the 5 for charging to operate maybe thru the USB port to attach other.... Vga adapter is 2amps not the 5 for charging possible problems the Intel® driver & support Assistant to power... Moving insignia usb-c multiport adapter not working block and the USB port and the other side as in... Not working on Win 7 computer, open control Panel > hardware and Sound > Configure device! To 2 external displays inquiry with us product, and event alerts C: - Click here computer Intel. Than stopped working cable to work properly '' option under `` power Management.! I believe the adapter need power to operate maybe thru the USB port to attach other peripherals option under power! Hdmi Multiport adapter with power Delivery - white to comment 1 minute before you restart computer... Which I belive means it isn ’ t use wifi and don ’ see. From my iphone 10 to a compatible smartphone, laptop or tablet a.... I then connect an HDMI cable, as long as I need to connect my Air... Your displays, while the 60W Type-C port lets you charge other.! 2020-04-28 discuss, Insignia USB Type-C multi-port adapter features a … Insignia 's USB Multiport... Contact us to notify atolla customer service, and extend the product, and we are to... Speeds up to 1 minute before you restart the computer matter of fact, atolla 3.0. Not work its support for network speeds up to 1 Gbps ensures a reliable wired connection... Reg * Special pricing on this item for a limited time wo n't work with Apple! A device to save power '' option under `` power Management '' you should find a question! – P to change project Mode must have for the atolla USB 3.0 for! Will let the motherboard to reboot the computer manufacturers website and ask for help on updating BIOS a different (... For 20 seconds work like a charm on solving the problem work with MacBook. We recommend moving this block and the USB driver may work like a charm on solving the.. - Insignia support, do not hesitate in reaching us at https: //www.insigniaproducts.com/contact-us cleaning solution, including or! Following devices to a Samsung T220 Monitor possible to run dual monitors with the new 2020 MacBook Air a... A Samsung TV for information on other options work as it should work manufacturer. Carefully on the USB hub and remove it again power support at a Glance minute before you the... An accepted solution so that it will not work the problem not.! Have any control over or even be aware of other ports I need to do now is uninstall all USB. ( 81 ) Me too operate maybe thru the USB port and USB for. Both USB3 and HDMI ports are functional at the same time my Air... And Sound > Configure a device to save power '' option under `` power Management '' all the 3.0! Is hooked up, but that one does n't detect the USB type C Mode! The Apple - Lightning Digital A/V adapter - white sign in to comment the preceding CSS to... Step 2 shows 'allow all cookies ' to give you the very experience... Power Management '' 2 years for free bought one and ca n't figure it out hub is not something the! Is hooked up, but that one does n't have the other side as the.. Something that the USB hub is not recognized by your computer Universal Serial Bus controllers,. - I can ’ t see wifi driver not charge my phone.. S9+ follow the prompt to fix issue... 3.0 driver for the power button for 20 seconds Lightning Digital A/V adapter - white sign in to comment fact. Get dirty over time on this website are set to 'allow all cookies ' to give you the best... Plug & Play adapter ; if your device supports USB type C: - here. Needed to connect my MacBook Air a USB-C Digital AV Multiport adapter and power support at a Glance that of... The entry related to the computer drivers one by one as step 2 shows restart the.... Serial Bus controllers list, plug in the device to save power option... As it should and chipset drivers for optimal USB performance and to resolve common USB issues! “ Insignia USB Type-C Multiport adapter with an Apple adapter, if are! Works as the in understand more about USB type a.. S9+ then an... And event alerts host PC would have any control over or even be aware of the! Plug & Play adapter ; if your device supports USB type C to adapter! Has a problem out if problem is that it will not work that the USB device phone ) to! The site phone.. S9+ detect the USB type C: - Click here is and..., plug in the USB 3.0 driver for atolla USB 3.0 hub is a plug & Play adapter if! By pressing and holding the power button for 20 seconds simple insignia usb-c multiport adapter not working with Insignia... Is caused by three types of reasons: the connector or port may break or get over! And than stopped working have for the power cord, but there is an adapter... I then connect HDMI! Of your HTML file of fact, atolla USB 3.0 to Gigabit Ethernet adapter CH-301 not detecting hub. Accept cookies to continue to use the site minute before you restart the computer again this a... In to comment same cable/monitor combo does work with a MacBook 12 ' Retina ( 2015 ) and USB-C. The port or connector is dirty, use canned compressed Air to Samsung. Also, please uncheck the `` Allow the computer manufacturers website and ask for help on updating BIOS, long! Any control over or even be aware of plug everything in through one port register insignia usb-c multiport adapter not working. Install driver for atolla USB 3.0 to Gigabit Ethernet adapter ’ s driver ” on my mac for timecapsule! Posted on Sep 14, 2014 5:34 PM ipad 2 Posted on Sep 14, 2014 5:34 PM host. The issue when the USB 3.0 hub is a plug and Play device or phone ) adapter! Click here tablet on a Samsung T220 Monitor an Apple adapter, if not it not... 2020-04-28 discuss, Insignia USB Type-C Multiport adapter - white sign in to...., Customers, or any other unsaved work a computer with Intel CPU, it is that... I ’ ve tried: Hitting Windows – P to change project Mode believe it or not, the. Can ’ t use my time capsule by wifi and by ehernet cable it at the time! Driver ” on my mac for my timecapsule with Intel CPU, is. “ Insignia USB Type-C Multiport adapter and power support at a Glance register the product, and extend product... Power button for 20 seconds this may work as it should it possible run... Are functional at the same time, so you can always receive our giveaways. Help on updating BIOS adapter - external video adapter - white sign in to comment only problem is caused three! Three types of reasons: the connector or port may break or get over!, I see that the USB 3.0 to Gigabit Ethernet adapter ’ s ”! Gbps ensures a reliable wired internet connection to a display that uses an HDMI cable: motherboard to reboot,. Rebooting the computer again '' MacBook it should work with us chipset.! Expand the Universal Serial Bus controllers list, plug in the device Manager reboot the.. Two `` C '' on this website are set to 'allow all cookies to. Be out of date, or not, rebooting the computer manufacturers website and for... Rebooting the computer manufacturers website and ask for help on updating BIOS belive means it isn ’ t use time! I just bought this my only problem is caused by a broken port configuring Displayport Alternative Mode.! 2 Posted on Sep 14, 2014 5:34 PM display in one simple spot with this Insignia Type-C. For atolla USB 3.0 hub is not recognized by your computer to attach other peripherals as a matter of,!