Telephone: 01782 635498. Coronavirus (COVID-19) On January 4th, 2021, Prime Minister Boris Johnson announced England was heading back into a full national lockdown. Services available from this office include: Mediation (Family Dispute Resolution) Practical assistance in reaching post-separation parenting and property agreements including parenting plans. young children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons), not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability, if putting on, wearing or removing a face covering will cause you severe distress, if you are travelling with or providing assistance to someone who relies on lip reading to communicate, to avoid harm or injury, or the risk of harm or injury, to yourself or others, to avoid injury, or to escape a risk of harm, and you do not have a face covering with you. Email: bereavementservices@newcastle.gov.uk. General 1. for help, support and information on Coronavirus. The cemeteries that are run by the council across the city will continue to be open. Please note that due to the current national lockdown, the Hall of Remembrance is closed to the public. Bereavement Services Newcastle City Council Civic Centre Newcastle upon Tyne NE1 8QH. You do not need to wear a face covering if you have a legitimate reason not to. We therefore strongly advise that if you are one of the 20 people attending a funeral service in our chapels at West Road Crematorium that you bring and wear a face covering. The Council hopes that giving families and individuals more options on the type of funeral service available, with an option to eliminate some of the costs associated with a traditional funeral, will help to ease the strain at an extremely The Book of Remembrance is available to view online. Attendees are also required to wear a face covering. The Removal of Flowers Following a burial, the floral tributes are left on the grave for two weeks, then they will be removed by cemetery staff. Due to the restrictions of Tier 4, unfortunately the Hall of Remembrance at the West Road Crematorium is now closed for the foreseeable future. The staff of Newcastle Council’s bereavement services will dig the holes before the big day to ensure the trees aren’t planted where anybody is buried. Our search tool or A-Z of services can help you to find what you need on our website. Bereavement Services Newcastle upon Tyne 1 October, 2012 ... Gateshead Council – Registering a Death; Local Support Groups. Civic Centre Further information regarding the restrictions can be found in the update below and the main website page. Newcastle-under-Lyme Staffordshire ST5 8LE. 10. Coronavirus: Read the latest updates if you need help, advice or information from the councils on Coronavirus (COVID-19). The Woodland Valley booklet provides information on the council's new natural burial ground at Woodingdean. It has prepared a statement for its staff headed "Equalities and diversities as issues bereavement services". Contact bereavement services. Currently the crematorium managed by Newcastle Council do not provide cremation services at the weekend. City of Newcastle is praising its staff and thanking the community for working together to deliver key projects across the city despite the challenges of COVID-19. Within th Our team of mediators and counsellors are ready to support you from our office located in Newcastle. At present, Bereavement Services is working towards the ICCM Charter for the Bereaved. We are competitively priced and we can tailor our services to meet your specific requirements. Saturday, Sunday and bank holidays, from 10am to 4.30pm, Saturday, Sunday and bank holidays, from 10am to 3.30pm. The maximum number of people attending a funeral service will continue to be 20. Newcastle City Council 2. For example SW1A 2AA The Council says that it attempts to take into account the diverse needs regarding death and funeral rites of different groups. if a police officer or other official requests you remove your face covering. for help, support and information on Coronavirus. Some exemptions do apply and in those cases strict social distancing must be maintained. For all enquiries regarding record searches, please submit your request in writing to: Bereavement Services, 2nd floor, Newcastle City Council, Civic Centre, Newcastle upon Tyne, NE1 8QH; or email: bereavementservices@newcastle.gov.uk. This also includes the planting of trees and shrubs withi… Hall of Remembrance (updated 4 January 2021). Following the government's announcement regarding the Covid-19 restrictions covering the region, including Newcastle upon Tyne, please note that the maximum number of people attending a funeral service will continue to be 20. This Charter seeks to raise standards by highlighting 35 rights that bereaved families should expect. To be aware of and comply with current Health and Safety Regulations and the Borough Council’s Health and Safety policy and procedures as they relate to the duties and responsibilities of the post. Newcastle-under-Lyme Borough Council is to consider the introduction of an affordable funeral scheme as part of its bereavement services. We have vast knowledge and expertise within the field of Bereavement Services through our team of dedicated supportive staff. Tel: 0191 276 5533 Email: tyneside@cruse.org.uk. Local professional surfer the face of a new COVIDSafe summer campaign Why choose us. As well as the sadness of losing someone close, there’s often a seemingly bewildering amount of paperwork that needs to be dealt with. Opening hours. By phone. cemetery plans, cemetery register, indexes, register of interments. Bereavement We realise that when someone dies it is a very emotional time for all involved and it can often be overwhelming. The fees for Bereavement Services relating to burial and cremation, grave purchases and memorialisation are set annually and reviewed on 1 April each year. Please note: due to the government guidelines, the Bereavement Services office at the Civic Centre is currently closed to members of the public. Sunderland City Council Retention Schedule Ref Number Business Function and Record Type Retention Period Action Prompt Notes and Statutory Requirements Cemeteries and Crematorium Records that record the location of graves and identity of deceased individuals, e.g. Bereavement Services. Find bereavement services from your council Contact your council to find resources and support to help in times of bereavement. The cemeteries run by the council across the city are open during the following times: The Bereavement Services office at the Civic Centre is open for telephone and email contact from 9am until 3pm, Monday to Friday. Newcastle City Council ("the Council") has 10 cemeteries and one crematorium, on West Road. Please contact us to find out more about our services. 2nd floor Civic Centre. Phone to make an appointment between 8.30 am and 3.45 pm. Visit our dedicated Covid-19 webpages for help, support and information on Coronavirus. Council is committed to providing an environment in which concerns and complaints are treated seriously, impartially and resolved as quickly as possible. The website of Newcastle City Council. Join us for the Great North Run Awareness in Bereavement Care: training to support bereaved adults. Visit our dedicated Covid-19 webpages for help, support and information on Coronavirus. 2. Claims against the City of Newcastle If you are seeking compensation directly from Council for injury, loss or damage arising from an incident, please complete a Request for Compensation form. Please contact the office on 0191 211 6941 or email: bereavementservices@newcastle.gov.uk. The bereavement service can be contacted during office hours (9am to 1pm and 2 to 4pm, Monday to Friday) on 0191 433 3816, 0191 433 3811, or 0191 433 3815. The graves in the cemeteries are lawn graves and are turfed between nine and twelve months after a burial. Cremation services are carried out throughout the week between the hours of 9am and 4pm, Monday to Friday. Cemeteries. West Road Crematorium and Cemetery (opened 1934) West Road Newcastle upon Tyne NE5 2JL Accessibility information about West Road Crematorium and Cemetery from DisabledGo All Saints Cemetery (opene… NE1 8QH, Email: bereavementservices@newcastle.gov.uk. Bereavement Services … Key staff contacts for Newcastle Crematorium Office are Sophie Scott (Bereavement Services Assistant) and … The Council manages ten cemeteries in Newcastle upon Tyne and we are a Corporate Member of the Institute of Cemetery and Crematorium Management. Further information regarding the restrictions can be found in the update below and the main website page. Newcastle City Council’s Bereavement Services quickly introduced a private live-streaming service, free of charge, to allow additional people to … Attendees are also required to wear a face covering. Postcode lookup. St Gabriel's Centre 2 St Gabriel's Avenue Heaton Newcastle upon Tyne NE6 5QN. You can contact each cemetery directly. MINISTERS are facing calls to introduce a minimum of two weeks’ paid bereavement leave following the death of a close relative or partner. Christmas wreaths may be placed in the cemeteries from 1 December and will remain until the first week of February. Website: newcastle.gov.uk/communities-and-neighbourhoods/births-deaths-and-marriages/deaths-funerals-and-cremations/register-a-death. Newcastle-under-Lyme Borough Council PERSON SPECIFICATION Job Title: Bereavement Services Team Leader Grade: 6 Post Ref: EE55 Date: August 2020 FACTOR ESSENTIAL HOW ASSESSED DESIRABLE (1) Relevant Experience Experience in working with the bereaved in a cemetery and crematoria environment Ability to supervise and assist the This includes (but is not limited to): The West Road Crematorium and the cemeteries run by the council across the city are open during the following times: If you would like to give us feedback on our website, please complete this short online form. The cemeteries run by the council across the city and the West Road Crematorium will continue to be open. Bereavement services publications available to download or order in print. Please see below extract from the Cabinet Office outlining guidance on exemptions. My Funeral leaflet 79.3KB PDF . Enter a postcode. Frequently Asked Questions: Bereavement, Cremation and Cemeteries, Saturday, Sunday and bank holidays, from 10am to 4.30pm, Saturday, Sunday and bank holidays, from 10am to 3.30pm. In this section you will find information on how Newcastle City Council Bereavement Services can help when you are going through a bereavement. Individual, couple and family counselling Telephone: 0191 211 6941. To assist with any tasks consummate to the post within bereavement services and as directed at times of staff shortages/busy periods. The current Bereavement Services Fees and Charges, effective from 1 April are shown below: Bereavement Services Fees and Charges. If you would like to give us feedback on our website, please complete this short online form. Home > Cemeteries and crematorium > Contact Bereavement Services. Planting within the grave space area is not allowed as this will interfere with maintenance. This requires that face coverings must be worn in an increasing number of enclosed public places. West Road Crematorium has been providing cremation services to local people for a number of years. Learn more. The Council's services can be accessed online. Please note that there is a fee of £26 for each search request. Bereavement Services In this section you will find information on how Newcastle City Council Bereavement Services can help when you are going through a bereavement. Please note the following Government guidance, effective from Saturday 8 August. In person (by appointment only) Monday to Friday 9am to 3pm. 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